For millions of Americans, checking government benefits (EBT/SNAP) is an outdated and frustrating process: dialing a 1-800 number, entering a 16-digit card number, and waiting through an automated message just to hear their balance.
Propel changes that. With the Propel app, users can check their EBT balance in seconds. What was once a draining task becomes seamless—returning valuable time and peace of mind to people managing already full lives.
The work leans into a universally shared frustration, we all know what it feels like to sit on a 1-800 call, and positions Propel as a modern solution. The goal: reach the 22 million households who rely on benefits, get the app into their hands, and make sure they never have to sit through that automated call again.
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